As the coronavirus continues to disrupt our daily lives, you may be wondering if it is safe to take service calls or how to approach it. Home maintenance can’t just stop because we are practicing social distancing. However, you can still accept service calls and practice proper safety measures to ensure everyone’s health!

Dry Basement® Foundation Repair is an essential business and is ready to serve the community so we can assist you in urgent problems, such as water in your basement, foundation repairs, and basement waterproofing.

If you’re interested in how we are taking the necessary precautions during this pandemic, you can learn more here.

Now, if you do need to make a service call, you still can. Here are some quick tips on how to handle welcoming a repairman, contractor, or handyman into your home.

Tip #1: Scheduling a Visit

When scheduling a service call, there are a few things you can do to keep both you and your contractor safe. First and foremost, please do not schedule any visits if you or someone in your home are sick or are quarantining due to potential exposure. The safety of our workers depends on your honesty.

Second, be sure to ask the service provider what steps they are taking to protect its customers and employees. You can ask for things such as:

Be sure to clarify your expectations before anyone arrives so you know what to expect from each other.

Tip #2: Prep Your Home

There are a few simple steps you can take to prepare for a visit from a service provider.

Tip #3: During the Visit

Be sure to maintain a proper distance at all times. You can greet the service worker outside or back away from the door so they can let themselves in as you step back. Show them where their area of work is and keep your distance. You could sit in the backyard or even take a walk, whatever you feel comfortable with.

If you are leaving a tip, do so with care. See if you can leave a tip electronically or put cash in a sealed envelope for them to take. Another great way to show your appreciation is by leaving a nice review online.

Tip #4: After the Visit

Clean the area where the contractor was working, ideally in a 6-foot radius, and with a proper disinfectant. Be sure to wash your hands afterward or a few times during cleaning if needed.

Call Us with Questions!

Stay educated and up to date on your local practices and how your community is handling COVID-19. Make the best choice for your family and call your local Dry Basement® Foundation Repair for details about how we’re handling the situation. We’re all in this together!